Just thought I'd drop you a line to let you know how stoked I've been with your gear, in particular the Miklat, the old Zero pack and the Supershorts. I've had my Miklat for about four years now, the Zero for three and the shorts only since March but they're almost worn in.
Just after I picked up the shorts though, I left Wellington with my partner to work a vintage in a winery in Wanaka, spent a month in Malaysia exploring beaches and cities (and got them shortened in Kota Kinabalu), WWOOFED in Vietnam, and cycled 800 or so km on a single speed from rural Laos to Thailand. From there they've been to a music festival in Croatia, and now they're being put to work every day in a bike workshop and as a cycle courier in Berlin, where we're living now. They haven't let me down yet and are in fact comfier than some padded bike shorts I've owned.
We decided to only take carry-on luggage for six months, and the Miklat was the perfect size for that. The Zero has been on my back every day since I bought it (and the bladder sleeve is great for hiding passport/cards etc). I guess I just wanted to say cheers for making such good products and let you know what they've been up to. I've been recommending them to anyone who'll listen. Can't wait to try the new Nort sometime soon.
Best for 2016