WE OFFER REPAIRS AT CACTUSLAB
We genuinely believe that we make some of the staunchest products on earth. Designing them, prototyping them and making the majority of them ourselves allows us to ensure they're as rugged as possible. Engineering for longevity rather than planned obsolescence means we can bake in strength and forget superfluous features.
So, it's safe to say that we're confident our gear won't let you down. We believe in making stuff that will last and can be enjoyed for years and years. Depending on the product, where and how you use it, all products will eventually wear out over time. Although we don't offer a warranty wear and tear - we still believe that the longevity of a product is the answer to the environmental impacts of what we do and hence we offer a repair service to keep your Cactus gear going. And going. And going...
Repairs are like scars, each one has a story to tell.
Here at Cactus, we love a pair of patched Supertrousers, but we also love doing our bit for the environment. We pride ourselves on offering a service that ensures our gear doesn't head to the landfill after a few years of use.
It was way back in 1992 that Gwilym sewed the first ever Cactus label onto a chalk bag, and this wee Kiwi business was born. And now here we are, so many years later, still sewing Cactus labels onto stuff.
We've moved out of Gwilym's bedroom, and into a proper, grown-up factory in Christchurch, with 100-odd staff, a range of packs and apparel, and a growing base of good-sort customers who see things a bit like we do – recognising the value in high-quality gear, made well, by good people, here in New Zealand.
Some things have changed: Gwilym now lives down in Wanaka and isn't involved day-to-day and Chris was so excited being on our board that he decided to invest in the business as well, but some things remain the same: We're proud that we've stuck to our guns and are still making gear with the same ethos Gwilym had all those years ago - functional, simple products crafted with care that are, above all else, more durable than anything else out there.
This video shares our story. Thanks for being part of making this Cactus thing what it is – here's to the next 25+ years.
–Cheers, Gwilym, Rob, Chris, Ben, and all the rest of the Cactus crew.
